Complaint Disclosure

First Nations Bank of Canada Fiscal 2020 Complaint Disclosure

Fiscal Year Ending: October 31, 2020

The number of complaints dealt with by the Bank's Ombudsman during Fiscal 2020: 1

The average length of time taken by the Bank's Ombudsman to deal with a complaint during Fiscal 2020: 1 day

The number of complaints that, in the opinion of the Bank's Ombudsman, were resolved to the satisfaction of the customer: 1