Password Requirements

To help protect your financial information while banking online, First Nations Bank of Canada has made changes to the password requirements for online banking.

When you first log into online banking you will be prompted to change your current PAC (password) to your new extended PAC (strong password).  To change your PAC (password), enter your current PAC (password); then enter your new password and verify it by entering it again.

When you set your new PAC (password), you must comply with the following parameters:

  • Minimum of 8 characters
  • Maximum of 30 characters
  • Must contain 1 upper case character
  • Must contain 1 lower case character
  • Must contain 1 numeric character
  • Some special characters may be used, but are optional. Supported special characters include:

Special Characters Allowed



Exclamation Mark


At Sign


Number Sign


Dollar Sign


Left Round Bracket or Left Parentheses


Right Round Bracket or Right Parentheses






Question Mark




Note: You cannot re-use a password you've used recently

The extended PAC (strong password) will impact all devices currently used to access online banking (desktop/laptop computer, mobile platform and FNBC mobile app).  Extended PAC (strong password) will not impact telephone banking, which will retain your existing password.

If you have any questions or require assistance setting up your extended PAC strong password once the change is implemented, please contact 1-888-454-3622 or visit your local branch.


***For your protection, please ensure that your new password is unique to FNBC Online Banking. Do not use the same password to access other websites.  Do not write down your password or share it, even with a friend or loved one.